Job Description:

(COMPANY NAME) is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, (COMPANY NAME) delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about (COMPANY NAME) and its financial performance can be found on wxx.xxxxxxxxxxxxxx.xxm

The Client Trainer is a key role in the (COMPANY NAME) Organisation The primary responsibility is to increase satisfaction and retention of our customers by delivering training and specialised support on our financial desktop applications. 

Role and Responsabilities

* Managing actively a portfolio of clients by pro-actively contacting the end-users of our financial desktop applications through regular phone calls, client visits and workshops.
* Identify client risk and opportunities and work closely with the account teams in order to maintain and further develop client satisfaction and retention
* Delivering one-to-one, classroom and online trainings relevant to the client needs and workflow to make sure end users get the most out of our products
* Optimize the use and integration of (COMPANY NAME) data according to the client's operational needs and assist in te roll out and upgrade of products
* Communicate new functionality and content on a regular basis to end users.
* Increase constantly market and product knowledge

Candidate Requirements:

* First experience in the Financial Industry or with a Financial Data Provider.
* Excellent service and relationship skills.
* Strong communication and presentation skills.
* Very good knowledge of the financial market.
* Strong Interest in technology and software.
* Fluent in French and English.
* Graduate degree in  business or finance or equivalent work experience 

(COMPANY NAME) employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

(COMPANY NAME) values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.

(COMPANY NAME) is proud to be an Equal Employment Opportunity/Affirmative Action Employer