Job Description:

Job Purpose:

This is a challenging opportunity to provide business analysis for the second phase of a major system development.

The position involves business analysis, project tracking and coordination. The successful candidate will work in close cooperation with other Citi technology teams and with a diverse global internal client base spanning London, New York, Tokyo, Australia and Hong Kong to assist with the rollout of the new system globally.

The role requires excellent interpersonal skills and a desire to gain a deep understanding of the business environment. A background and interest in technology projects would also assist with the necessary liaison between developers and business staff.

Job Background/context:

The position is within a Financial Technology team, which is responsible for development and support of a trading profit and loss (P&L) system used by the CIB Financial Division globally. The application provides a global P&L adjustment, reporting and reconciliation platform for the Product Control area of CIB. It also functions as an ad-hoc reporting tool on a wide variety of financial and other business databases with a wide client base throughout CIB.

Key Responsibilities:

The team has recently delivered Phase 1 of a major system redevelopment and are about to embark on Phase 2 which will deliver a large slice of additional functionality to the business. The successful candidate will be required to; 
* Assist the business in understanding and defining their requirements.
* Record and communicate business requirements to technical teams using use cases and test cases.
* Adhere to an Agile software development methodology.
* Provide product knowledge and training to business and technology groups.
* Coordinate the resolution of issues with functionality, including testing and communication to users. This will include oversight of offshore testing and release teams to ensure delivery of quality results in a timely manner.  The ideal candidate should be energetic and goal oriented with good skills in analysis and communication. The candidate will deal directly with the business and therefore should be able to communicate effectively and clearly using both technical and non-technical language. The candidate should be able to work either independently or as part of a team and ensure that projects are seen through to completion on schedule. Should be able to plan and organise their own time and co-ordinate that of related groups as necessary in order to meet deadlines. Must be able to display initiative and react to often rapidly changing business priorities. The candidate will be expected to be aware of and establish relationships with technology and business groups and understand their roles and systems.

Key Relationships:

The successful candidate will report to the local team manager and will liaise with local and offshore team members on a daily basis, in order to discuss technical and delivery aspects of work.

The successful candidate will liaise with a wide variety of different clients across the globe, from early in the project lifecycle (requirements definition) through testing and release. The role also involves fielding questions from business users and other technology staff.

The successful candidate will work with other technology groups as required and will work particularly closely with parallel business, development and support teams located in the US and Japan.

Development Value:

The primary areas of development value are; 
* Exposure to the Agile systems development methodology
* Experience in working with globally dispersed teams
* A business understanding of product and financial control within the investment banking sector.  With the user group spread both geographically and across a number of business areas, this position offers the opportunity for personal development by enhancing the candidate's understanding of global investment banking and the process of systems development within this environment

Candidate Requirements:

Knowledge/Experience:

Business analysis experience with appropriate professional training.

Banking experience preferable

Technology background preferable

Skills:

Business analysis skills and ability to use business analysis toolsets are desirable. Ability to write use and test cases.

Ability to write basic SQL queries.

Qualifications:

Degree level qualification in technology and / or business.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Competencies: 
* Possess the ability to develop good working relationships with peer groups, clients and management
* Efficiently manage multiple tasks and changing priorities
* Self motivated, enthusiastic and confident
* Display propensity for detail and comprehensiveness of content
* Exhibit strong communication skills. Articulate in both written and verbal communication· Good negotiation skills
* A well-organised person, capable of working with    minimal supervision within a close team environment
* Desire to gain a good understanding of the workings of financial markets