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| Jobs at Artificial Solutions |
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| Artificial Solutions |
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Artificial Solutions is a multinational company that has developed the CSOTM (Customer Service Optimization) concept helping our clients to automate and optimize their customer service with the help of powerful multi-channel solutions.
Our experienced teams help clients to increase their customer satisfaction and allow constant customer service, as well as reduce costs and increase the consistency and efficiency of customer support efforts by optimizing available channels (web, chat, email, SMS, phone, etc). Our analysis and development focus on directing inquiries towards the most beneficial service channel and partly or fully automating each channel while still allowing the client to express his questions using natural language.
Artificial Solutions was named by Market500.eu in 2007 one of the Fastest Growing Companies in Europe. We currently have offices in Barcelona, Stockholm, London, Hamburg, Paris, Madrid, Copenhagen, Amsterdam, Milan, Lille and Ljubljana. We are constantly expanding with new openings expected soon in Japan and the United States.
Artificial Solutions has developed projects for the public and private sectors with clients in more than 20 countries. Among its main clients are: Ikea, Tele2, DKV, Telenor, SAS, E-ON and others.
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